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Schedule change for the delivery of product fixes - FAQ

Schedule change for the delivery of product fixes - Frequently Asked Questions

General Questions

  1. What will be changing?

    Starting July 2023, customers in the following data centers will receive product fixes one week prior to the previously announced release dates for the monthly service packs and quarterly releases.

    • Australia (AU)
    • China (CN)
    • Kingdom of Saudi Arabia (KSA)
    • United Arab Emirates (UAE)

    Customers in these data centers are not affected by this change:

    • European Union (EU)
    • Japan (JP)
    • North America (NA)

    This change does not apply to product fixes related to the SAP Ariba Procurement mobile app, SAP Business Network, and the SAP Integration Suite, managed gateway for spend management and SAP Business Network.

  2. What will not be changing?

    This change does not apply to:

    • product fixes related to the SAP Ariba Procurement mobile app, SAP Business Network, and the SAP Integration Suite, managed gateway for spend management and SAP Business Network.
    • the delivery of new features will continue to be provided to all customers quarterly SAP Ariba Applications release calendar.

  3. Why is there a change to the SAP Ariba Applications product fix schedule?   

    After successfully transitioning our solution portfolio in the Next-Generation Cloud Delivery Program within the last year leading to increased stability and better monitoring capabilities, we are now taking the next step towards Cloud Excellence. Effective July, we are establishing a phased fix deployment schedule per data center group. This will ensure full attention of all our teams for the respective data center group, and enables enhanced proactive performance and stability monitoring.

  4. How do I know which data center my SAP Ariba applications are hosted?

    Your site(s) URL will indicate where your SAP Ariba applications are hosted. Please refer to this SAP Ariba Knowledge article for the details.

  5. When will the descriptions for product fixes (Release Updates) be available on SAP Ariba Connect? 

    Product fix descriptions (Release Updates) will be available the Wednesday prior to the first deployment for each monthly service pack and quarterly feature release. 

    To access:

    • Go to the Learning Center page
    • Under Product Documentation, choose the tab for the specific product area you wish to view
    • Click Release Updates

  6. Where can I find the updated dates for the releases?  

    The SAP Ariba Applications release calendar has been updated to reflect these changes. You can also find this information on the Release Readiness main page on SAP Ariba Connect by clicking on the SAP Ariba Applications release calendar link from the Release Calendar section.

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