End of Support for SAP Ariba Cloud Integration (CI), Ariba Network Integration for SAP Business Suite 1.0, and SAP Ariba Integration Toolkit (ITK)

Frequently Asked Questions

• Q: What products are SAP Ariba ending support for?
  A: SAP Ariba is ending support for SAP Ariba Cloud Integration (CI), Ariba Network Integration for SAP Business Suite 1.0, and SAP Ariba Integration Toolkit (ITK). End of support will be effective as of December 31, 2023 to align with SAP’s cloud strategy.
  
  
• Q: What does end of support mean?
  A: SAP support or consulting teams will no longer provide support as of December 31, 2023.
  
  
• Q: What level of support will be available until December 31, 2023?
  A: Only critical security issues will be addressed between now and December 31, 2023. There will be no planned releases for new features.
  
  
• Q: Why is SAP ending support for SAP Ariba Integration Toolkit (ITK)?
  A: ITK is a decade old desktop tool which does not align with SAP’s cloud strategy. SAP's strategy is moving towards cloud-based integration services. (See alternative options in the ITK section below)
  
  
• Q: Why is SAP ending support for the CI Adapter and SAP Business Suite 1.0 integration solutions?
  A: With integration content built and hosted on the SAP Integration Suite, SAP Ariba Cloud Integration Gateway (CIG) provides easier browser access, quicker upgrades (without the need of lengthy change management processes), and faster deployments. And by providing a single integration pathway for all SAP Ariba cloud solutions, it helps buyers realize a lower total cost of ownership and faster return on investment.
  
  
• Q: When will end of support come in effect?
  A: All support and maintenance will end as of December 31, 2023. After this date, there will be no new features or bug fixes provided, and there will be no enhancements for security or compliance to the latest standards.
  
  
• Q: How can I determine whether this impacts my company?
  A: You will need to know what type of solution you are using and what version. Your company’s Designated Support Contacts (DSCs) should contact their SAP Ariba representative for additional details.
  
  
• Q: Can I continue to use the solutions after December 31, 2023?
  A: Yes, they can still be used after end of support. However, SAP will not be able to provide any fixes for issues that arise after this date. We strongly recommend you implement one of the alternative options listed below to avoid any potential security vulnerabilities or issues.
  
  

SAP Ariba Cloud Integration (CI) and Ariba Network Integration for SAP Business Suite 1.0

• Q: What is SAP Ariba Cloud Integration Gateway and how is it different than what we are using now?
  A: SAP Ariba Cloud Integration Gateway is an integration-as-a-service (IaaS) solution enabled by the SAP Cloud Platform Integration service. This cloud integration solution redefines how buyers, suppliers, partners, and devices integrate with SAP Ariba solutions. SAP Ariba Cloud Integration Gateway provides a simple and efficient way to integrate through one gateway to Ariba Network and SAP Ariba cloud applications.
  
  
• Q: Where can I learn more about SAP Ariba Cloud Integration Gateway?
  A: Visit SAP Ariba Cloud Integration Gateway community page for an overview and other resources. For resources related to CIG migration, please find CIG migration resources.
  
  
• Q: How long does it typically take to migrate to SAP Ariba Cloud Integration Gateway?
  A: Integration process times are greatly reduced with CIG. Contact your SAP Ariba representative to learn more.
  
  
• Q: Where can I access more detailed technical information on the SAP Ariba Cloud Integration Gateway?
  A: Please access the product documentation on either SAP Help Portal or SAP Ariba Connect. These pages include the following:
  • SAP Ariba Cloud Integration Gateway overview guide
  • SAP Ariba Cloud Integration Gateway how to guide for suppliers
  • SAP Ariba Cloud Integration Gateway installation guide
  • SAP Ariba Cloud Integration Gateway configuration guide
  • SAP Ariba Cloud Integration Gateway migration guide
    
    
• Q: Is SAP Ariba’s support required to migrate?
  A: SAP Ariba provides a migration strategy, migration guide, and some migration tools using the following approach:
  • We support customers in their migration with SAP migration tools.
  • We provide guidance and recommendations on best practices.
  • We offer custom migration options through partners or SAP Ariba deployment services.
    
    
• Q: What if I need help in planning and executing my migration?
  A: Please contact your SAP Ariba representative to learn more and plan for transition to SAP Ariba Cloud Integration Gateway. Or, connect with an SAP Ariba Cloud Integration Gateway certified partner to plan for transition.
  
  

SAP Ariba Integration Toolkit (ITK)

• Q: What are the alternative options for SAP Ariba Integration Toolkit (ITK)?
  A: SAP Integration Suite, managed gateway for spend management and SAP Business Network, previously known as SAP Ariba Cloud Integration Gateway (CIG), can be used for integrating SAP ERP with SAP Ariba and SAP Business Network solutions.
  
  SAP Integration Suite, managed gateway for spend management and SAP Business Network is a SAP-managed low-code/no-code integration solution for all SAP Intelligent Spend Management and Business Network (ISBN) products. It is a fast and simple way to connect SAP ERP systems to ISBN applications.
  
  
  • For SAP ERP integrations with SAP Ariba or Intelligent Spend and Business Network solutions, migrate to SAP Integration Suite, managed gateway for spend management and SAP Business Network. Please find additional resources here.
    
    
  • For SAP ERP, non-SAP ERP, and ad-hoc integrations with SAP Ariba or Intelligent Spend and Business Network solutions, following options can be used:

• 1. 1. SAP Integration Suite: SAP Integration Suite is SAP’s IPaaS solution that offers a variety of integration capabilities and flexibility for integrating non-SAP systems and other custom flows with SAP Ariba solutions. For more information on SAP Integration Suite, go here.
     2. Integration Toolkit on BTP for SAP Ariba applications: Click here for more information.
     3. Any other 3rd party tool for file transfer between ERP and SAP Ariba applications.
     4. More options to come.
        
        
• Q: How can I determine whether this impacts my organization?
  A: To identify ITK usage:

• • Your SAP Ariba admins can check the realm integration configuration on the Data Import/Export page:
    Configuring the SAP Ariba data transfer tool | SAP Help Portal
  • Or, look for aribaintegrationtoolkit.jar in the file system:
    How to install the SAP Ariba integration toolkit | SAP Help Portal