End of Support for Legacy Ariba Integration components – Ariba Cloud Integration (CI), SAP Business Suite Add-on 1.0 for Ariba Network, and SAP Ariba Integration Toolkit (ITK)
Frequently Asked Questions
- Q: What components are SAP Ariba ending support for?
A: SAP Ariba is ending support for Ariba Cloud Integration (CI), SAP Business Suite Add-on 1.0 for Ariba Network, and SAP Ariba Integration Toolkit (ITK). End of support will be effective as of December 31, 2023 to align with SAP’s cloud strategy.
- Q: What does end of support mean?
A: SAP support or consulting teams will no longer provide support as of December 31, 2023.
- Q: What level of support will be available until December 31, 2023?
A: Only critical security issues will be addressed between now and December 31, 2023. There will be no planned releases for new features.
- Q: Why is SAP ending support for these legacy integration components?
A: SAP's strategy is moving towards cloud-based integration services, that provide easier browser access, quicker upgrades (without the need of lengthy change management processes), and faster deployments. And by providing a single integration pathway for all SAP Ariba cloud solutions, it helps buyers realize a lower total cost of ownership and faster return on investment. See alternative options in the sections below.
- Q: When will end of support come in effect?
A: All support and maintenance will end as of December 31, 2023. After this date, there will be no new features or bug fixes provided, and there will be no enhancements for security or compliance to the latest standards.
- Q: How can I determine whether this impacts my company?
A: You will need to know what type of solution you are using and what version. Your company’s Designated Support Contacts (DSCs) should contact their SAP Ariba representative for additional details.
- Q: Can I continue to use the solutions after December 31, 2023?
A: Yes, they can still be used after end of support. However, SAP will not be able to provide any fixes for issues that arise after this date. We strongly recommend you implement one of the alternative options listed below to avoid any potential security vulnerabilities or issues.
- Q: What is SAP’s recommendation for migrating off these legacy integration components before December 31, 2023?
A: SAP strongly recommends customers to use one of SAP’s cloud integration solutions: SAP Integration Suite, managed gateway for spend management and SAP Business Network (formerly known as SAP Ariba Cloud Integration Gateway, or CIG) for customers with SAP ERP backend systems and/or SAP Ariba applications, or SAP Integration Suite if you are using non-SAP ERPs.
- Q: What if I can’t migrate out of one of these legacy components before December 31, 2023?
A: SAP understands the possible challenges that customers may have faced in the last 5 years to transition from our legacy integration components into one of our cloud integration solutions. With our customers in mind, SAP will soon provide an option to address your needs.
Ariba Cloud Integration (CI) and SAP Business Suite 1.0 for Ariba Network
- Q: What is SAP Integration Suite, managed gateway for spend management and SAP Business Network and how is it different than what we are using now?
A: SAP Integration Suite, managed gateway for spend management and SAP Business Network (formerly known as SAP Ariba Cloud Integration Gateway, or CIG) is an integration-as-a-service (IaaS) solution enabled by the SAP Integration Suite service. This cloud integration solution redefines how buyers, suppliers, partners, and devices integrate with SAP Ariba solutions. SAP Integration Suite, managed gateway for spend management and SAP Business Network provides a simple and efficient way to integrate through one gateway to Ariba Network and SAP Ariba cloud applications.
- Q: Where can I learn more about SAP Ariba Cloud Integration Gateway?
A: Visit SAP Integration Suite, managed gateway for spend management and SAP Business Network community page for an overview and other resources. For resources related to CIG migration, please find CIG migration resources.
- Q: How long does it typically take to migrate to SAP Ariba Cloud Integration Gateway?
A: Integration process times are greatly reduced with CIG. Contact your SAP Ariba representative to learn more.
- Q: Where can I access more detailed technical information on the SAP Ariba Cloud Integration Gateway?
A: Please access the product documentation on either SAP Help Portal or SAP Ariba Connect. These pages include the following:
- SAP Integration Suite, managed gateway for spend management and SAP Business Network overview guide
- SAP Integration Suite, managed gateway for spend management and SAP Business Network how to guide for suppliers
- SAP Integration Suite, managed gateway for spend management and SAP Business Network installation guide
- SAP Integration Suite, managed gateway for spend management and SAP Business Network configuration guide
- SAP Integration Suite, managed gateway for spend management and SAP Business Network migration guide
- Q: Is SAP Ariba’s support required to migrate?
A: SAP Ariba provides a migration strategy, migration guide, and some migration tools using the following approach:
- We support customers in their migration with SAP migration tools.
- We provide guidance and recommendations on best practices.
- We offer custom migration options through partners or SAP Ariba deployment services.
- Q: What if I need help in planning and executing my migration?
A: Please contact your SAP Ariba representative to learn more and plan for transition to SAP Integration Suite, managed gateway for spend management and SAP Business Network. Or, connect with an SAP Integration Suite, managed gateway for spend management and SAP Business Network certified partner to plan for transition.
SAP Ariba Integration Toolkit (ITK)
- Q: What are the alternative options for SAP Ariba Integration Toolkit (ITK)?
A: SAP Integration Suite, managed gateway for spend management and SAP Business Network, previously known as SAP Ariba Cloud Integration Gateway (CIG), can be used for integrating SAP ERP with SAP Ariba and SAP Business Network solutions.
SAP Integration Suite, managed gateway for spend management and SAP Business Network is an SAP-managed low-code/no-code integration solution for all SAP Intelligent Spend Management and Business Network (ISBN) products. It is a fast and simple way to connect SAP ERP systems to ISBN applications.
- For SAP ERP integrations with SAP Ariba or Intelligent Spend and Business Network solutions, migrate to SAP Integration Suite, managed gateway for spend management and SAP Business Network. Please find additional resources here.
- For non-SAP ERP, and ad-hoc integrations with SAP Ariba or Intelligent Spend and Business Network solutions, following options can be used:
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- SAP Integration Suite: SAP Integration Suite is SAP’s IPaaS solution that offers a variety of integration capabilities and flexibility for integrating non-SAP systems and other custom flows with SAP Ariba solutions. For more information on SAP Integration Suite, go here.
- If you already have SAP Integration Suite, you can use the following accelerator - Integration Toolkit on BTP for SAP Ariba applications: Click here for more information.
SAP understands the possible challenges that you may have faced in the last 5 years to transition from our legacy integration components into one of our cloud integration solutions. As previously indicated, you may now leverage an SAP select partner for support and maintenance of these legacy integration components after end of support, and until you complete the migration to one of the 2 options above. Please find more information here.
- Q: How can I determine whether this impacts my organization?
A: To identify ITK usage:
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- Q: Where can I find more technical information about ITK migration?
A: More information can be found on the SAP Discovery center page.
Resources
Customer Communication Related to End of Support
