SAP BUSINESS NETWORK
Contact Support

SAP ARIBA SUPPORT

Technical Issues

 Onboarding Support

Customer Support or Technical Issues

1. Log into your SAP Business Network Account at supplier.ariba.com 
2. Click on the question mark at the top-right corner
3. Click "Support" to open a case
4. Describe the problem and add screenshots

Guide: How to Contact SAP Ariba Support

Demo: Help Center walkthrough

Access: SAP Ariba Help Center

Administrator has left the company: Update Account Administrator   

Onboarding Questions

Description: Login Access, accepting the TRR, permissions, difficulties accessing some features, etc...

Fill out the SAP Ariba Supplier Enablement Web Form based on your region:

NAMER Web Form (Enterprise & Standard Account)

EMEA Web Form (Enterprise Account only)

LATAM Web Form (Enterprise Account only)

APAC Web Form (Enterprise Account only)

Description: Questions about SAP Business Network functionality or enablement

Email questions to: SCCPortalHelp@honeywell.com  

Examples: 

* I am unable to accept the PO, it shows an error.
* SAP BN freezes when I do a certain process.
* How do I create a Credit Memo? 

* I am locked out of my SAP Business Network Account.
* How I set up my notifications?
* The SAP Business Network Admin is not longer in the company, what should I do?