FAQ KB0409772
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Service Entry Sheet(SES) status flow
Symptom

I am unsure what status a SES should be at different stages of the procurement workflow.


Resolution

Activity

Service sheet status

SAP Business Network routing status

A Buyer has created a Service sheet but not submitted it for approval.

Composing

N/A

(Supplier submitted service sheets) Your SAP Ariba solution has rejected the service sheet because it did not pass validation.

Composing -> Rejected

Acknowledged/Rejected

A buyer has submitted a service sheet for approval.

Composing -> Submitted

N/A

A supplier has sent a service sheet and your SAP Ariba solution has received it.

Composing -> Submitted

Sent/Acknowledged

A supplier has sent a service sheet from SAP Business Network but your invoicing solution could not receive it due to a data error.

Composing -> Rejected

Sent/Failed

A supplier has tried to send a service sheet from SAP Business Network but the transmission did not complete.

N/A

Failed/Failed

A supplier on SAP Business Network has canceled a service sheet.

Approved -> Canceled

Sent/Obsoleted

A supplier on SAP Business Network has canceled a service sheet.

Approved -> Canceled

Failed/Obsoleted

A supplier on SAP Business Network submitted a service sheet, but the ERP system could not receive the service sheet due to a data error or a validation error.

Composing -> Failed in External System

Sent/Acknowledged

A user has rejected a failed service sheet.

Failed in External System -> Rejected

Acknowledged/Rejected

An approver has approved the service sheet and no other approval is required.

Approved -> Processed

Acknowledged/Approved

An approver has force-rejected an approved service sheet.

Approved -> Rejected

Acknowledged/Rejected

An approver has rejected the service sheet during the approval process.

Submitted -> Rejected

Acknowledged/Rejected

In sites configured to require external approval, a user edits a failed service sheet and submits it for approval.

Failed in External System -> Submitted

N/A

In sites configured to require external approval, all approvers have approved the service sheet and it has been sent to the external ERP system for approval.

Approved -> Awaiting External Approval

Acknowledged/Sent

In sites configured to require external approval, an approver in the external ERP system has rejected the service sheet.

Awaiting External Approval -> Rejected

Acknowledged/Rejected

In sites configured to require external approval, the service sheet fails in the external system after it is fully approved.

Submitted -> Awaiting External Approval -> Failed in External System

N/A

Please note, N/A means Not Applicable


See Also

For more information regarding Service sheets, check the help.sap.com section for Service Sheets

It may also be beneficial to run reports to find the Service Sheet Status and the Routing Status. These can be found by running a Service Sheet Report



Applies To

SAP Business Network for Procurement & Supply Chain > Services
SAP Business Network for Procurement & Supply Chain > Transaction Documents > Service Procurement/Service Sheet (O&G)

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