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SS-24077
This feature allows buyers to add service items, such as items for consulting or maintenance services, to a guided sourcing event. These service items can be organized into a structural hierarchy that contains service lines, service outlines, and service specifications.
Focus theme: User experience.
Before this feature, customers who wanted to source complex services in guided sourcing were unable to do so since service hierarchies were not supported.
Using this feature, customers can source complex services in guided sourcing by either creating service content through the UI or from ERP RFQ integration.
Buyer and Supplier
Automatically On
SAP Ariba Sourcing
SAP Ariba Strategic Sourcing Suite
This feature is supported only in the guided sourcing user interface. This feature adds support in guided sourcing for service hierarchies. The SAP Ariba Sourcing classic user interface also supports service hierarchies; refer to Event service items and service hierarchies.
Your site must have guided sourcing enabled and you must be a member of the Category Buyer group.
You must be the event owner or have project owner capabilities for the event.
The feature CUP-15731: Services hierarchy support in Sourcing and Contracts must be enabled on your site. Have your designated support contact file a Case (SR) to enable this feature.
To roll up pricing of service hierarchies in alternative bids, the parameter Roll up term values in alternative bids (Application.AQS.RFX.RollupAlternativeAttributeValue) must be set to Yes.
Your administrator can set this parameter in Ariba Administrator under Intelligent Configuration Manager Manage Configurations.
The event template must have Service Line and Service Specification defined. You can also add terms for service lines and service specifications in the template. For details about the terms, refer to "Service items and service hierarchies" in About the Definitions tab (Item Definition templates).
The maximum levels of a service hierarchy is determined by the parameter Application.AQS.RFX.Services.MaxHierarchyDepth, which needs to be configured by SAP Ariba Support. The default value for this parameter is 5, which means a service hierarchy can have a service line level, a maximum of four levels of service outlines, and multiple service specifications.
Service lines and service specifications can have terms, but service outlines do not contain any terms.
Guided sourcing does not support cost breakdowns for service items in bid analysis.
Strategic Sourcing 2111