FAQ KB0408430
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How to resolve an Item Unmatched invoice exception with manual match?
Symptom

How to resolve an Item Unmatched invoice exception with manual match?


Resolution

On the invoice reconciliation, select the line items with the Item Unmatched exception and click Manual Match.

For each unmatched line, perform the following steps:

  1. Select Unmatched from the Manually Match To pull-down menu.
  2. Click select to display available purchase order or contract lines.
  3. For the purchase order or contract line that you want to match to the invoice line item, click Select.
  4. Click OK.
  5. Make any other edits to the line as needed.


See Also

For more information regarding Manually reconciling an invoice



Applies To

Invoicing
Invoicing > Invoice Reconciliation
Invoicing > Invoice Reconciliation > Invoice Reconciliation Exceptions

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