How do I resolve an Item Unmatched invoice exception using manual match?
When I review an invoice reconciliation document, I see an Item Unmatched exception and want to know how to manually match the invoice line to the correct purchase order or contract line.
- SAP Ariba Buying and Invoicing
The system triggers an Item Unmatched exception when an invoice line item cannot be automatically matched to a corresponding PO or contract line based on quantity, price, or reference information.
Follow these steps to manually resolve an Item Unmatched exception:
- On the Invoice Reconciliation document, select the line items with the Item Unmatched exception.
- Click Manual Match.
- For each unmatched line, perform the following steps:
- Select Unmatched from the Manually Match To menu.
- Click select to display available purchase order or contract lines.
- For the purchase order or contract line you want to match the invoice line item to, click Select.
- Click OK.
- Make any additional edits required on the matched line.
For more information on manually reconciling invoices, refer to internal IR reconciliation guidance or related documentation.
https://help.sap.com/docs/buying-invoicing/reconciling-invoices/manually-reconciling-invoice
Invoicing
Invoicing > Invoice Reconciliation
Invoicing > Invoice Reconciliation > Invoice Reconciliation Exceptions