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Arrow-Logo-Go-Further.gif Welcome to the Supplier Information Portal
for Arrow Energy Suppliers

Welcome to the Supplier Education Materials Portal for Arrow Energy Suppliers!!!  This portal provides information for all suppliers that are conducting business with Arrow Energy via SAP Business Network.

Click on the link to access the information that you are looking for.

Administration & Functional Guides

Administration Guide

General Functionality Guide

 

Communications

Project Notification Letter

Trading Relationship Request

 

Training Guides

Order Collaboration Guide

Invoicing Guide

Return Process Guide

                

 

ADAPT Guides

Adapt interactive training provides users with information about using the Ariba Network - Click Here 

 

    

Training Videos

Standard Account

Enterprise Account

    

Information on Arrow Energy's Transformation

Standard and Enterprise Account

 

               

Integration

Coming soon

 

   

Supply Chain Collaboration

Standard Locale Guide - Catalogs

Standard Currency Spreadsheet

    

 

Standard Account 

Standard Account Self Help Portal

Standard Account Information Pack

Standard Account Generic Guide

Accessing Support

  • To access the Help Centre and Customer Support Select Help Centre from either the Supplier Login Screen or from the Dashboard/Homepage from within the Ariba Network.

Types of Support Available

  • Search for Generic Online Help
  • Guided Help
  • Online Chat
  • Live Webcasts
Support Centre Options based on your account type 

 

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