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Welcome to the Costco Supplier Information Portal

Welcome to the Supplier Information Portal that provides information for all suppliers conducting business with Costco Wholesale. For your organization, this means the traditional way of transacting with us is changing fundamentally. On this site you will find information regarding the transformation, as well as a number of tools to help answer any of the questions you may have.

What information are you looking for?

Buyer Letter

Buyer introduction to the new way of conducting business over the Ariba Network.
 

Costco Tax Impact Guidelines for Suppliers for Canada and the US

 

Ariba Network Supplier information

General resources for suppliers transacting using the Ariba Network.

Ariba Network Introductory Video

Subscriptions and Pricing

How to manage your account users

How to reach SAP Business Network Support

 

Integration & Catalog

Documentation regarding catalog & integrations processes for transacting via the Ariba Network. (coming soon)

 

Standard Account Information

Access to Standard Account Support.

Standard Account Welcome Page

Self-Help Portal

Functional Training Video

 

Training Guides & Videos

Introduction to Ariba Network

How to find your POs

How to submit an invoice

How to submit a Service Invoice

How to submit an Order Confirmation

How to submit a Ship Notice

 

Support Methods for Getting Your Specific Questions Answered:

  • Business questions? Contact Costco at aribaenablement@costco.com.
  • How do I register, configure my account or transact with Costco? Contact the Ariba Enablement Team via Enablement Case Management Team or the Supplier Enablement Helpdesk at +1 800-974-4899 (North America only).
  • My account is not working properly and I have a technical issue: Contact the Ariba Support Team by clicking on the question mark in the upper right-hand corner of your account then Support to submit a Case to Ariba Support. Be as clear as possible in your communication and provide any screenshots to expedite your request.

 

 

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