Lumen Supplier Information Portal

Welcome to the Lumen Supplier Information Portal

Welcome to the Supplier Information Portal that provides information for all suppliers conducting business with Lumen. For your organization, this means the traditional way of transacting with us is changing fundamentally. On this site you will find information regarding the transformation, as well as a number of tools to help answer any of the questions you may have.

What information are you looking for?

Buyer Letter

Buyer introduction to the new way of conducting business over the SAP Business Network.

Project Notification Letter

Supplier Information Session

Review a recording introducing you to our SAP Business Network Initiative and all its details.

Enterprise Summit

SAP Business Network Resources

General resources for suppliers transacting using the SAP Business Network.

SAP Business Network Introductory Video

Subscriptions and Pricing

Sourcing Tutorials

Integration & Catalog

Documentation regarding catalog & integrations processes for transacting via the SAP Business Network.

Integration

Catalog

Standard Account Information

Access to Standard Account Support.

Standard Account Welcome Page

Self-Help Portal

Supplier Info Pack

Functional Training Video

Training Guides & Videos

Learn how to transact with

Supplier Training Portal

Lumen 'Add On' Training Guide

Support Methods for Getting Your Specific Questions Answered:

Business questions? Contact Lumen at ariba.support@lumen.com
How do I register, configure my account or transact with Lumen? Contact the SAP Enablement Team via the links below or the Supplier Enablement Helpdesk at +1 800-974-4899 (North America only).
- NAMER - Ariba Enablement Questions
  
  EMEA - Ariba Enablement Questions
My account is not working properly, and I have a technical issue: Contact the SAP Support Team by clicking on the question mark in the upper right-hand corner of your account then Support to submit a Case to SAP Support. Be as clear as possible in your communication and provide any screenshots to expedite your request.