Why is the Requisition in Canceling status while the Order is still Ordered?
Why is the Requisition (PR) in Canceling status while the Purchase Order (PO) is in Ordered status?
The PR was being canceled, this puts the PR in Canceling status and creates a new version of the PR. When you search for the PR, you will find a new version of the PR that's in Submitted or Denied status. This happens because the cancelation process flow is not yet finished, i.e. the new version is not fully approved.
- If you still need the PR/PO to be canceled, you should move the new version of the PR to Approved status so it can Cancel the PO.
- If you need to revert the cancelation, you should Withdraw and Delete the PR.
- PRs in Composing, Submitted, or Denied status are not yet valid because those statuses are intermediate and require more actions, that's why the previous version of the PR is still showing in the search.
- e.g. a PR in Composing status will need to be Submitted. A PR in Submitted status will need to be Approved.
- PRs in these status must finish the flow, i.e. get fully Approved, or Deleted.
- If the user cancels the PR/PO using the Cancel button on PR, the PR will go to Canceling status and the PO will be in Ordered status. However PR does not move to Canceling status happen if the user clicks the Cancel button on the PO. This difference in behavior is expected and by design.
If you would like to change this behavior, please consider logging a Customer Influence request on Connect.
Purchasing
Purchasing > Purchase Orders