Federal Reserve Banks

Supplier Information Portal

FRB-Specific Documentation

• FRB Supplier Information Portal Webinar
• FRB Profile Changes Guide Walkthrough Webinar

Federal Reserve Banks Updates/Announcements

• FRB payment terms have been changed to default to net 30 from net 45.  However, Federal Reserve Banks payment terms from a Contract or Purchase Order will supersede the default terms.  Please process invoices accordingly.”
• Backdating invoices beyond three (3) days is not a permissible business process for Federal Reserve Banks. For questions, please contact your direct FRB Contact.
• Submitting Invoices outside of the Business Network (Visual Guide)

Introduction to the SAP Business Network

Review subscription information and recordings introducing you to our SAP Business Network Initiative and all its details.

• Introduction to the SAP Business Network Account
• SAP Business Network Resources Page
• SAP Business Network Enterprise Account Information and Fee Schedule
• Network Engagement & Adoption Team Community Hub

Video Training Clips

• Enterprise Account How-to Videos
• Standard Account How To Videos
• Forgot Password Video
• NextGen (BTP) How-to Videos
  • NextGen Supplier Resource Page

Training Modules

• SAP Business Network "ADAPT" Training Module
• SAP Business Network Webinars for Suppliers

Additional Support Resources

Find out who you can contact for your SAP Business Network and Business related questions. 

• Business questions? Contact Federal Reserve Banks at NPOSupplierSupport@rich.frb.org

• How do I register, configure my account or transact with the Federal Reserve Banks? Contact the Business Enablement Team via the Federal Reserve Banks - SAP Business Network Help Desk.

• Need technical assistance? Contact SAP Customer Support 

Frequently Asked Questions (FAQ)

A document covering answers for the most frequently asked questions from Suppliers.

• Frequently Asked Supplier Questions
• Administrator FAQs
  • How do I delegate my administrator role to a user on my account?
  • How do I add a new user to my company's Business Network supplier (ASN) account?
  • How do I contact the account administrator for my company?
  • How do I access and change the former administrator's account?
• Who receives Purchase Order Emails?
  • If not connected to FRB with an ANID (account), POs are sent based on FRB's setup. Once suppliers connect via PO emails, they can manage their own notification preferences:
    
    • How do I update the email address for electronic order routing?
    • Configuring Electronic Order Routing

Catalog & Integration Resources

Documentation regarding Catalog & Integration processes for transacting via the SAP Business Network.

• FRB Catalog Resources:
  • Creating and Publishing Static Catalogs
  • Catalog CIF Template
  • Creating and Publishing PunchOut Catalogs
  • PunchOut Index Template
• FRB Integration Resources:
  • FRB - cXML Delta Requirements
  • FRB - EDI Delta Requirements
  • FRB - Integrated Supplier Transaction Guideline