This guide is intended to educate Ford Aurora (SAP Ariba) users on resolution of issues encountered when using the system, some that prevent Ford from paying suppliers on time. This document will guide users to the specific issue causing their particular problem and explain the steps to fix that problem themselves. If these directions do not clear the problem the guide will also provide a direct link to the detailed training on the Ariba website for this particular issue. Finally if that fails the appropriate Help Desk link is also provided.