FAQ 188648
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What is the difference between Enterprise and Standard accounts?
Question

What is the difference between Enterprise and Standard accounts? 

Answer

Suppliers using the Business Network to transact purchase orders (POs) & invoices with you may have either an Enterprise or Standard account. This depends on how you send them POs and how the supplier chooses to register their account. Below is a chart that can help you understand the different functionalities a supplier has depending on their account type:

  Enterprise account Standard account
Access to 24/7 online support with SAP Ariba Customer Service    
via phone    
via chat    
via email  
Access to the Help Center for FAQs, tutorials, product documentation, and over 40 Guided Assistance flows with solutions to common issues and how-to questions.
View POs within account
View invoices and other created documents within account  
Search for documents  
Create reports  
Manage multiple customers under single account
Collaborate on advanced business processes with contract invoicing, services invoicing, and inventory forecasting  
Integrate with EDI or cXML  
Create catalogs
Archive tax invoices (in select countries)  
Free, regardless of number of documents transacted  
Transact via email  
Ariba Pay Enabled 

 

Additional Information

There is no functional difference between Enterprise and Standard accounts for suppliers using SAP Ariba only to participate in Sourcing events (live bids, auctions, RFPs, ect).

Suppliers may register multiple accounts and have both account types.

 


Applies To

SAP Ariba Buying and Invoicing
SAP Ariba Buying
SAP Ariba Catalog
SAP Ariba Invoice Management
SAP Ariba Spot Buy Catalog
SAP Ariba Supply Chain Collaboration
SAP Business Network

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