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How do I download my re-rating report?
Question

How do I download my re-rating report? 

Answer

Adjustments will correct for billing errors prior to bill generation and can result in a document-level credit or debit. Adjustments are applied automatically to your next bill, so no action is needed. To see details of adjustments applied to your billing, follow these steps:

  1. In the upper-right corner of the application, click [user initials] > Service Subscriptions.
  2. Click Credits & Adjustments.
  3. Click Find Credits.
  4. Click the report that generates under the Adjustment Description section.

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