Local catalog images are not appearing in the user interface.

Here is a list of common configuration issues that cause local issues to not load:

• The filename does not end with a valid image extension.
• The filename and the image file do not match exactly.
• The folder name is not added in the image and/or thumbnail field.
• The image file has not been provided.
• The filename contains special characters (such as ä or ü), which are not allowed.

For each catalog item associated with an image, filenames are specified in the fields Image and Thumbnail. Each catalog item can be associated with only:

Images must be in JPEG, GIF, PNG, BMP, or TIFF format (for CIF or cXML catalogs) or JPEG or GIF format (for BMEcat catalogs).

Below are resolutions for common image issues:

• A valid image extension must be in JPEG, GIF, PNG, BMP, or TIFF format (for CIF or cXML catalogs) or JPEG or GIF format (for BMEcat catalogs).
• Ensure that the name of the image in the Image or Thumbnail field(s) match the name of the image in the zip file.
• Ensure the entire path for the image is included in the field.
• Ensure the image zip is imported with the catalog file.
• Remove any unaccepted special characters.

To load Local Images in a Catalog, check the steps below:

1. Put all the images files in a folder and zip it.
2. List the images' filenames in the image and/or thumbnail field of the catalog file.
3. When loading a local Catalog in Catalog Manager, you will see a label below Catalog File with the name: Optional Image file.
4. Attach the Zip file you have created in this label.
5. Import the catalog.

Filenames must contain the folder name and the filename and image name must match exactly.

Example:

Zip File Name: CatalogsImages

Folder name: Catalog_test

Image file name: Image1.jpg

The Image and Thumbnail field in the catalog file should be used as: Catalog_test/Image1.jpg

There are additional details on format, size, and allowed types of catalog images within the SAP Help Center.

Catalog Management
Catalog Management > Catalog Images