QuoteMessage sent from Ariba Sourcing to external system are failing in Cloud Integration Gateway (CIG) or they don't show up in CIG portal and are failing in Ariba Network with the below error message:

No Standard Mapping available for the Buyer ANXXXXXXXXX-T - ANXXXXXXXXX-T.Suggested Action : Please check if the correct AddOnVersion has been provided for Basic Data in your CIG Profile. Click on your profile Name -> Select Basic Data -> Check and verify Trading Partner System Information. For further assistance, please contact CIG Support with Error Code : CIG-PLT-00613.

Below are some suggestions to fix this issue:

• Enable the feature cXML new format
• Enable the feature cXML Version 34 Added Features
• Check if correct ERP SystemID is sent in the cXML message, if the SystemID is not sent or sent as Default
• Check if QuoteHeaderInfo segment is populated in the cXML payload under QuoteMessageHeader. This segment contains details like company code, purchasing organization and the document category, which must be informed to define which document should be created on the external system for the awarded quote message.
• To change the Default SystemId configuration to your ERP system id, follow the steps below: 
1. Login to your Ariba Network account as a Buyer
2. Navigate to Administration > Configuration > Business Application IDs and End Points (cXML and OData Setup) 
3. You will see Configure Business Application IDs screen > Click Default SystemID
4. Rename it to your ERP system id by changing the System Id value
5. Click Save

Resend the Award or QuoteMessage from Ariba Sourcing.

When the Award is created from a Sourcing Project without an RFQ, the SourceApplicationSite field in Sourcing Project cluster root, is null. Then, the award is sent to AN, sourcing will send the system id as null so that AN will pickup the default system id which is why we are making the default system id as our ERP system id on the sourcing side.

If you are still facing the issue, please follow the steps mentioned in the following SAP Articles:

• For CIG Quote Request (RFQ) Integration, access the article CIG - QuoteRequest failed in CIG transaction tracker with Schema Validation failed for Error Code : CIG-PLT-00623
• For CIG Quote Message (Award to RFQ) Integration, access the article CIG Quote Message is failing in Cloud Integration Gateway (CIG) with CIG-PLT-00611 error

SAP Integration Suite Managed Gateway > Managed Gateway Foundation & Tools > Managed Gateway for Managed Gateway Portal