Why am I not seeing purchase order (PO) number in audit logs page in sourcing after request for quotation (RFQ) was awarded and PO created in SAP ERP?

The entire scenario for the RFQ initiated in ERP is as below:

1. RFQ is created in ERP transaction ME41.
2. At this point, document type QuoteRequest is sent from ERP to Cloud Integration Gateway (CIG), after document transformation the same is sent to Ariba.
3. After awarding is done in Ariba Sourcing, QuoteMessageOrder (for PO) or QuoteMessageContract (for contract) document type is sent back from Ariba to CIG and after document transformation it is sent to SAP ERP.
4. Purchase Order is created and interface for contract response sends a ContractStatusUpdateRequest to CIG that is routed to Ariba, if you check the payload you will see the event update that is going to Sourcing.

If you are facing issues with this scenario, please refer to below points:

• If the ContractStatusUpdateRequest is not being triggered after ERP receives the QuoteMessageOrder:
  
  1. Make sure that the response interface is published, go to transaction SPRO > SAP Reference IMG.
  2. Click Integration with Other SAP Components > SAP Ariba Cloud Integration Gateway > SAP Ariba Strategic Sourcing Suite Integration > General Settings > Setup the Interface > Configure Connections to send messages.
  3. On the Outbound messages section make sure Ariba Contract Response was checked and published.
  4. If the interface was published, make sure you are not having errors in SRT_MONI transaction that are preventing response to be sent to CIG, for example, 401 unauthorized errors.
  5. If you are not having errors in transaction SRT_MONI, check for errors in transaction SLG1 as well.
• If the ContractStatusUpdateRequest is being triggered (from ERP to Ariba) after QuoteMessageOrder / QuoteMessageContract was sent to ERP:
  1. Go to CIG > Transaction Tracker and search for the ConctractStatusUpdateRequest message.
  2. Download the after mapping payload and check if the Sourcing event ID is populated in the payload.
  3. If this is not populated and if you are using a SP version older than SP5, check below sap notes:
     1. 2676629 - An error “No Contract Workspace found with the contract ID AXXXX.” occurred on SAP Ariba Sourcing when the SAP ERP sent the ContractStatusUpdateRequest message after creation of the purchase order on the SAP ERP system.
     2. 2849390 - Contract ID was not getting updated in SAP ERP
• If the ContractStatusUpdateRequest is triggered and you are still not seeing the event in Sourcing:
  • If yes, check with Sourcing team if the parameter is enabled: Confirmation Message from External System refer to Why confirmation message sending for Quote message is not updated in Sourcing project?
• Check if the queue is registered in ERP side, check article: 1915747 - PurchasingContractSRMReplicationConfirmation_Out or PurchasingContractERPConfirmation_Out is not triggered.

This document flow is described with pictures in the Cloud Integration Gateway Overview guide in 4.6.2 SAP Ariba Sourcing - request for Quotation.

SAP Integration Suite Managed Gateway > Managed Gateway for Sourcing Integration