When I issue Purchase Orders (POs), they are not reaching the SAP Business Network for some suppliers. The POs are reaching the ERP without issues and there are no errors in the Purchase Requisition (PR) or PO history.

SAP Ariba Purchasing and Receiving

1. Create Requisition
2. Requisition stays in Ordering status
3. Success message of Order sent to SAP Business Network is not shown in the History tab of the Requisition

Possible causes for this issue are:

• Supplier Location actual mapping of the Preferred Ordering Method is as follows:
  • URL:
    • There is no Ariba Network ID (ANID) assigned to the Common Supplier (else known as Supplier Organization) and Supplier Location.
    • There is no Ariba Network ID (ANID) assigned to the Supplier Location.
    • The parameter Application.Procure.EnhancedOrderRoutingToANForERPOrders is disabled.
  • Email: There is an Ariba Network ID (ANID) assigned to the Common Supplier and Supplier Location.

The supplier needs to be properly configured to receive Purchase Orders. Ensure that the supplier meets the following criteria:

SAP Business Network Suppliers

• Supplier Location field PreferredOrderingMethod is set to URL
• Only the Ariba Network ID is populated in the Common Supplier
• Only the Ariba Network ID is populated in the Supplier Location
• Ideal for Enterprise accounts

Email Suppliers

• Supplier Location field PreferredOrderingMethod is set to Email
• Only the Ariba Private Network ID is populated in the Supplier Location
• Remove the Ariba Network ID from Common Supplier and Supplier Location data
• For a more detailed setting, please revise KB1255011: How to map a supplier with Email for Preferred Ordering Method?
• It is intended for Standard or Light accounts

All Suppliers

• Application.Procure.OrderMethods has the ERPCC Order Method as the top choice.

Note:

• Both Enterprise accounts and Standard accounts have an Ariba Private Network ID, hence both accounts can use the Email method.
• However, only Enterprise accounts can use the URL method due to having an Ariba Network ID.

Additionally, other root causes to be analyzed may be:

• The parameter Application.Procure.OrderMethods does not have the ERPCC Order Method as the top choice (this would affect all suppliers).
• Changes to the configuration at common or supplier location level between Change Orders can cause the Order to not be sent to SAP Business Network.
• If the Purchase Order is a Change Order, where its original version was not attempted to be sent to SAP Business Network, then SAP Ariba Buying & Invoicing will not attempt to send the Change Order to SAP Business Network. In this case, the supplier's configuration will not influence the Change Order.
• The Purchase Order contains an attachment that is greater than 10MB.

Purchasing > Purchase Orders
SAP Business Network for Procurement & Supply Chain > SAP Ariba Supply Chain Collaboration