How to enable Procurement Operations Desk (POD) for your realm?

SAP Ariba Buying

The procurement operations desk feature is disabled by default. To enable this feature, have your Designated Support Contact (DSC) submit a case. SAP Support will follow up to complete the enablement.

Once enabled, it requires a few configuration and administration steps before it's ready to use. A Customer Administrator in your SAP Ariba environment must complete the following tasks:

1. Assign users to the Buyer Procurement Desk Administrator group to enable them to manage System Settings, which is where all the POD configuration and mapping is done.

2. Assign users to the Buyer Procurement Desk Agent group. This is the group used to route documents to POD when added to the approval flow. In addition, assign managers to both Buyer Procurement Desk Manager and Buyer Procurement Desk Agent groups.

3. Add users which will be using POD to the following additional groups to enable them to create and edit requisitions:

   1. Purchasing User group to allow them to create requisitions

   2. Purchasing Agent or Procurement Agent group to allow them to edit submitted requisitions.

4. Configure your approval process for requisitions to include the Buyer Procurement Desk Agent group in the approval flow.

5. Ensure that requisition or other documents you want to use in POD are mapped as valid document types. This process is described in article KB1330193 - Procurement Operations Desk (POD) Stuck in System Settings

Please check the complete information using the Prerequisites for Procurement Operations Desk for SAP Ariba Buying and SAP Ariba Buying and Invoicing

For a better understanding of the POD workflow and its configurations, the following documentation is essential:

High-Level Overview of Configuration Tasks

Procurement Operations Desk for Buying Solutions

Core Procurement > Core Administration > Procurement Operations Desk