Error: "Too many attachments. Only one cXML attachment allowed"

	English	
Deutsch - Machine Translation Español - Machine Translation Français (France) - Machine Translation Italiano - Machine Translation 日本語 - Machine Translation 한국어 - Machine Translation Português (Brasil) - Machine Translation Русский - Machine Translation 简体中文 - Machine Translation

Support Note KB0401554

Issue

When creating a ERP-Initiated Service Entry Sheet with attachments I get the following error on Cloud Integration Gateway (CIG) > Transaction Tracker for document type ServiceEntrySheet (ERPServiceEntrySheetRequest).

Ariba Network Response is :"Bad Request" and Error Code:"400" and Error Code Response:"Error:Too many attachments. Only one cXML attachment allowed Please contact support with the Error Reference Number: ANERR-4000000000000000XXXXXXX for more details. Suggested Action : Document Failed in Ariba Network.For further assistance, please contact Ariba Support with the code mentioned in Response.CIG Support Error Code : CIG-PLT-00644

Resolution

System limitation on Ariba Network side.

Cause

ServiceEntrySheet transaction is limited to only 1 attachment and the document itself is sent as attachment to Ariba Network.

Additional Information

This is documented in the CIG Overview Guide, limitations section of ERP-initiated service entry sheets.

Applies To

SAP Integration Suite Managed Gateway > Managed Gateway for Business Network