How do I create an SAP OSS incident?

For any core SAP product issues not caused by Ariba delivered software, you should use SAP ONE Support Launchpad to log an incident in relevant component to engage SAP Product support teams who own the software.

For detailed steps to create an SAP OSS incident , please refer to SAP Knowledge Base Article How to create a support incident (contact SAP Product Support) - SAP ONE Support Launchpad.

For videos on usage of SAP ONE Support Launchpad, please refer to SAP Knowledge Base Article How-To Videos about SAP ONE Support Launchpad on YouTube - English version.

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