FAQ KB0401074
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What is the difference between "Resend to Supplier" & "Send Orders to SAP Business Network"? And when can I use them?
Symptom

I can see that Ariba has two options, one on the Order that says "Resend to Supplier", while the other is one is found on Manage -> Purchase Orders, the button is under the search results and says "Send Orders to SAP Business Network".


Resolution

These two buttons offer two separate and unrelated functions on Ariba, this FAQ will provide a quick comparison between the use cases and requirements of each.

Send Orders to SAP Business Network:

Use case:

This is for manual orders that were created before a supplier was enabled on SAP Business Network, now that the supplier is enabled, you need to get these orders to the suppliers using the SAP Business Network.

Requirements:

For the last one, you can easily check the History, the Order should be in Ordered status and the History should show that it was only sent to the ERP. No entry about being sent to AN.

Limitations:

Procedure:

  1. On the dashboard, Click on Manage.
  2. From the drop down menu select Purchase Orders.
  3. Use the search filters to find the order/s that you want to send to AN.
    • There's an option to show only the Orders that can be sent to AN.
    • To use that, set Show orders that can be sent to SAP Business Network to Yes.
  4. Use the tick-boxes to select the order/s that you need to be sent to AN.
  5. Click Send Orders to SAP Business Network.

Resend to Supplier:

Use case:

The supplier loses the email to the order, or doesn't receive the email for any reason (goes to spam, server down, wrong email, deletes the email accidentally, etc.).

Requirements:

Limitations:

Procedure:

  1. Open the Order.
  2. Click on Resend to Supplier. This will open a resend window.
  3. You can enter an additional email for the supplier, this is optional.
  4. Enter a comment justifying the action.
  5. The comment can be set to be visible to supplier, this is optional.
  6. Click OK.


See Also

For more information regarding the "Send Orders to SAP Business Network" functionality, please refer to this Link.

For more information regarding the "Resend to Supplier" functionality, please refer to this Link.



Applies To

Purchasing

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