FAQ KB0400525
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How do I remind a supplier to fill out a registration or a modular supplier management questionnaire?
Question

How do I send a reminder email to a supplier considering they have not responded to the registration invite within 24 to 48 hours?

Answer

The My Activities area of the Supplier Management shows information about all of the supplier processes you have started so that you can monitor their progress.

  1.  Find the View button opposite the desired task.
  2.  Click to open the process on the supplier's 360° view in order to review questionnaires, issue re-invitations, and complete tasks.

For sites with enabled with modular questionnaires use the following procedure:

  1. On the Supplier Management dashboard, locate the supplier who has not responded.
  2. Click the supplier's name to open their 360° profile.
  3. Locate the questionnaire that you want to remind the supplier to fill out and click View.
  4. In the Supplier questionnaire area, click Change Recipient.
  5. Check the name of the supplier contact you want to remind. You can choose a different supplier contact, or the same supplier contact to which you sent the original invitation.
Additional Information
 

Applies To

Supplier Lifecycle & Performance > Modular Questionnaire

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