The error CIG-PLT-00613 in CIG and error DOC-54: Received cXML response indicating a permanent error. ? CXML in Ariba Network. is thrown in Cloud Integration Gateway (CIG) or Ariba Network logs.

Below are the two solutions for this issue:

• Remove the Vendor Key in Ariba Network for this supplier.
• Create the supplier in Sourcing with this Ariba Network ID (ANID).

One of the causes for this issue can be that the supplier used in the Sourcing Request is available in Ariba Network and has the Vendor ID configured. However, the same supplier would not exist in Ariba Sourcing.

Refer to Error: "Cannot create supplier for AN0XXXXXXX XXXX" to confirm if this is the reason.

Strategic Sourcing > Strategic Sourcing - Application Integration (BUY & SRC)