FAQ KB0400301
Email
How do I manually synchronize a vendor with my ERP using Supplier Lifecycle and Performance (SLP)?
Symptom

How do I manually synchronize a vendor with my ERP using Supplier Lifecycle and Performance (SLP)?

The supplier did not sync with my ERP and the Sync Now button is not visible in the supplier 360° view.


Resolution
  1. Access SM Administration > ERP integration > Initial supplier synchronization and note the current settings.
  2. Change the settings to Manual synchronization and Not Invited (initial supplier creation).
  3. Save the settings.
  4. Bring up the supplier and click on the Sync Now button to force the sync.
  5. After the Request_In for that supplier appears in ERP integration status, change the settings back to automatic.


Applies To

Supplier Lifecycle & Performance > Supplier Lifecycle & Performance - XML Integration

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