Support Note KB0400174
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Error: Can’t parse the document, HTTP 200 OK in SAP PI System.
Symptom

When you send documents(for example Purchase Order) to the external system from SAP Ariba you encounter the error: "Can’t parse the document, HTTP 200 OK" in SAP PI system.


Cause

This is due to an end point configuration issue at the external system, connection timeout or SAP Ariba Buying SOAP Faults lacking the SOAP Envelope attribute.


Resolution
  1. Follow SAP Note Support of WhiteSpaces in the SOAP Response on SAP PI(Process Integration) side.
  2. Increase the job frequency on ERP so that it decreases the number of records fetched from Ariba and it can be completed within the timeout limit set in SAP PI.
  3. For SAP Ariba Buying scenarios, it could be sending the SOAP Fault messages without the SOAP Envelope and SAP PI standard SOAP Adapter does not recognize the message format, refer KB0396883:How can we get the error message enclosed within envelope in web services?

See Also

The full error message shown in the SAP PI is quoted below:

"Information SOAP: Request message entering the adapter processing with user Guest
Information SOAP: Target url: https://s1-2.ariba.com/Buyer/filedownload?realm=XXXX
Error Failed to call the endpoint: Error in call over HTTP: HTTP 200 OK
Error SOAP: Call failed: java.io.IOException: Cant parse the document; HTTP 200 OK
Error SOAP: Error occurred: com.sap.engine.interfaces.messaging.api.exception.MessagingException: java.io.
IOException: Cant parse the document; HTTP 200 OK
Error MP: exception caught with cause com.sap.engine.interfaces.messaging.api.exception.MessagingException
: java.io.IOException: Cant parse the document; HTTP 200 OK
Error Exception caught by adapter framework: java.io.IOException: Cant parse the document; HTTP 200 OK"



Applies To

Core Procurement > Core Administration > Application Integration (between Buying & Sourcing)
Core Procurement > Core Administration > Webservice Integration
Strategic Sourcing > Strategic Sourcing - Application Integration (BUY & SRC)
Strategic Sourcing > Strategic Sourcing - Web Services
Supplier Information & Performance Management > Supplier Information & Performance - Management Integration

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