FAQ KB0399611
Email
Why is supplier data from a fully approved registration questionnaire not being sent to the ERP profile?
Symptom

Why is supplier data from a completed and fully approved registration questionnaire not being sent to the ERP profile?


Resolution

If the New Registration or Update Registration phase has been marked complete but the ERP profile is still not updating, the issue may be due to a maximum field length validation error. You can confirm this by completing the following steps:

  1. Go to the project.
  2. Click Advanced View > History.
  3. Click the Failed to Update SM Vendor Mappings error to see the stack trace containing the error that occurred. The first 1-3 lines will contain the error message and related field mapping. If the error message reads Maximum Length Violation, it is a maximum field length validation error.

When integrating supplier data between SLP and SAP ECC, there is a specific list of both minimum and maximum field lengths that are required for your field mappings from the ECC side. These field lengths differ from the ones set manually in SAP Ariba questionnaires and are enforced through the business partner integration validation that occurs for suppliers.

Attached is an Excel file of BP minimum and maximum field length values that are required for successful integration between SLP and SAP ECC/MDG. You can use the this list to compare min/max values for each field mapping with your registration questions to confirm that all data submitted by the supplier/internal users fit within the specific requirements. If any of it does not, the supplier will have to correct the data and resubmit the questionnaire.

Please be mindful that there may be other related supplier mapping issues occurring in the registration page that you should look out for in the History tab. Be sure to check Ariba Connect for any error that is not mentioned in this article.

Additional Information

If you don't see any errors, it may be that a sync is already in progress. To check:

  1. Navigate to Supplier Management Dashboard > Search for Supplier.
  2. Click the ERP Data tab.
  3. In the upper right, if it shows Sync In Progress, no new payload can be queued until this is complete.
  4. Either complete the sync to ERP, or reject the sync and then approve any changes made to questionnaire to trigger a new payload.

If you are integrating suppliers, it is recommended that you set maximum field values in the Ariba user interface. When you are creating a question in a registration questionnaire, you will notice a field that allows you to set a maximum field length. The supplier will not be able to input more characters than the amount you set here.

Why is supplier data from a fully approved registration questionnaire not being sent to the ERP profile?.xml101.49 KB


Applies To

SAP Integration Suite Managed Gateway > Managed Gateway for Sourcing Integration > Managed Gateway for Sourcing Supplier Mgmt

Terms of Use  |  Copyright  |  Security Disclosure  |  Privacy