Support Note KB0399486
Email
Quote responses fail with error: "You must enter the supplier's Vendor ID information before SAP Business Network can forward the response to your external ERP system."
Symptom

Quote responses are failing in the SAP Business Network with the following error:

A supplier without a Vendor ID submitted a response to a Quote Automation. You must enter the supplier's Vendor ID information before SAP Business Network can forward the response to your external ERP system.


Cause

The default transaction rule Forward quotes from public suppliers (This requires adapter having the ability to automatically create vendor in ERP) is disabled in the SAP Business Network.


Resolution

You can resolve this error by following the below steps:

  1. Sign in to the SAP Business Network.
  2. Click Administration > Configuration.
  3. Click Default Transaction Rules.
  4. Under the Quote Automation Rules section, enable the rule Forward quotes from public suppliers (This requires adapter having the ability to automatically create vendor in ERP).
  5. Click Save.



Applies To

SAP Business Network for Procurement & Supply Chain

Terms of Use  |  Copyright  |  Security Disclosure  |  Privacy