FAQ KB0398581
Email
How do I compose a message in a Sourcing Event / Questionnaire?
Symptom

How do I compose a message in a Sourcing Event / Questionnaire?

How do I contact the buyer about a Sourcing Event / Questionnaire that I am participating in?


Resolution

There are two ways to send a message from a sourcing event.

The first way to send a message is:

  1. Access the event / questionnaire from the Ariba Proposals & Questionnaires page.
  2. Click Event Messages.
  3. Click Compose Message.
  4. Enter your message and attach any files your need to.
  5. Click Send.

The second way to compose a message within an event is:

  1. Once in the Sourcing Event, locate the Checklist.
  2. Click Submit Response.
  3. Click Compose Message.
  4. Enter your message and attach any files your need to.
  5. Click Send.
Additional Information

The buyer must configure the event to allow messages between the buyer project team and event participants. If the buyer does not allow messages, it is not possible to compose new messages or reply to existing ones.

Please note that SAP Support does not provide contact information for buyers.



Applies To

Strategic Sourcing > Sourcing Events

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