FAQ KB0398581
Email
How do I compose a message in a Sourcing event or questionnaire?
Symptom

How do I contact the buyer about a Sourcing event or questionnaire that I am participating in?


Resolution

There are two ways to send a message from a Sourcing event.

First option:

  1. Access the event or questionnaire from the Ariba Proposals and Questionnaires page.
  2. In the upper left corner, click Event Messages
  3. Click Compose Message.
  4. Enter your message and attach any files you need.
  5. Click Send.

Second option:

  1. Once in the Sourcing Event, locate the Checklist.
  2. Click Submit Response > Compose Message.
  3. Enter your message and attach any files you need.
  4. Click Send.

See Also

The buyer must configure the event to allow messages between the buyer project team and event participants. If the buyer does not allow messages, it is not possible to compose new messages or reply to existing ones.

Please note that SAP Support does not provide contact information for buyers.

If you want more information, please see:

Why can't I submit an event message as a supplier?

Composing New Event Messages

I'm not sure how to answer a question in a sourcing event I was invited to. Should I contact customer support or the company who invited me?

Where do I find the message board within the RFP, RFQ, Questionnaire or auction?



Applies To

Strategic Sourcing
Strategic Sourcing > Sourcing Events
Strategic Sourcing > Sourcing Events > Sourcing Event Registration/Login
Strategic Sourcing > Sourcing Events > Supplier Issues In Event

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