The requested functionality is either not available in the system or requires improvement.

SAP Ariba Procurement

Requests that involve changes to existing system functionality cannot be handled directly by SAP Ariba support. Instead, these requests must be reviewed and approved by Product Management. Customers who wish to suggest enhancements or modifications are encouraged to submit an Improvement Request through Customer Influence portal, where it will be evaluated for consideration in future updates.

1. Sign in to the SAP Customer Influence Portal
2. Click on the project tile for SAP Ariba Procurement (or the relevant product).
3. Click Submit Improvement in the Overview section.
4. Enter a title, select a category, and complete the enhancement template.
5. Click Submit at the bottom right to send your improvement request.

The Customer Influence tool lets you submit your own improvement requests and also view and vote on requests from others. As you type your request, the Similar Improvement Requests section updates to show existing ideas that might match yours. If you find a match, click the link and vote for that request. If you don’t see a similar request, you can add attachments, links, or tags on the right side of the form.

You may also check Submitting Improvement Requests from SAP Help Portal. Please note, SAP cannot submit or vote on improvement requests on behalf of customers.

Catalog Management
Core Procurement
Invoicing
Purchasing
Purchasing > Purchase Orders
SAP Business Network for Procurement & Supply Chain > Administration (Buyer & Supplier Account Administration)
Strategic Contracts
Supplier Lifecycle & Performance