The requested functionality is either not available in the system or requires improvement.

SAP Ariba Procurement.

Requests that involve changes to existing system functionality cannot be processed directly by SAP Ariba Support. Such requests require evaluation and approval from Product Management. Customers who would like to propose enhancements or functionality changes should submit an Improvement Request through Customer Influence for further review and consideration.

1. Sign in to the SAP Customer Influence Portal
2. Click on the project tile for SAP Ariba Procurement (or the relevant project).
3. Click Submit Improvement in the Overview section.
4. Enter a title, select a category, and complete the enhancement template.
5. Click Submit at the bottom right to send your improvement request.

The Customer Influence tool lets you submit your own improvement requests and also view and vote on requests from others. As you type your request, the Similar Improvement Requests section updates to show existing ideas that might match yours. If you find a match, click the link and vote for that request. If you don’t see a similar request, you can add attachments, links, or tags on the right side of the form.

For detailed steps please check Submitting Improvement Requests from SAP Help Portal. Please note, SAP cannot submit or vote on improvement requests on behalf of customers.

Catalog Management
Core Procurement
Invoicing
Purchasing
SAP Business Network for Procurement & Supply Chain > Administration (Buyer & Supplier Account Administration)
Strategic Contracts
Strategic Sourcing
Supplier Lifecycle & Performance