Why is the system not allowing the POs within P2P to be canceled? The error Purchase order cannot be canceled comes up when we try to initiate a cancellation. When changes are made to the split field, the error Submit will cancel the existing requisition PO XXXX number. This is not allowed.

The ERPAllowCancel field is set to false within the site which is preventing the cancelation from going through.

The ERPAllowCancel field specifies whether an ERP system allows users to cancel a purchase order in the Ariba procurement solution. This field is at the header level and controls the visibility of Cancel Order button on a requisition or PO. The field is associated with the entire order and not with individual line items. The scheduled task ProcessERPHeaderStatusPull, imports header status information from SAP ERP. This task sets the ERPAllowCancel field, which specifies whether or not the order can be canceled. Integration event Import Purchase Order Header Status/Import Purchase Order ERP Header Status Asynchronously is used for this import.

Please refer to the Importing Purchase Order Header Status section within the Importing Header Status of Purchase Orders guide for more details on this topic.

Purchasing > Purchase Orders
Purchasing > Purchase Orders > Order Confirmation