Rio Tinto

Supplier Information Portal

Welcome to the Supplier Information Portal that provides information for all suppliers conducting business with Rio Tinto. For your organization, this means the traditional way of transacting with us is changing fundamentally. On this site you will find information regarding the transformation, as well as, a number of tools to help answer any of the questions you may have.

What information are you looking for?



Administration Guide

Administration Training Clip (MP4)


General Functionality Guide

General Functionality Clip (MP4)


Adapt Training Link

Adapt interactive training provides users with information about using the SAP Business Network - Click Here


Supplier Training Session

Review a recording introducing you to our SAP Business Network and information.

Rio Tinto Training Session Hub - Click Here


SAP Business Network General Resources

General resources for suppliers transacting using the Ariba Network.

SAP Business Network Introductory Video

Subscriptions and Pricing

General Info. Training Clip (MP4)

Generic Intro. Ship Notice & Invoices (MP4)

Generic Intro. Purchase Order Clip (MP4)

Generic Order Confirmation Clip (MP4)

Standard Unit of Measure (UOM)

Standard Location Code



Rio Tinto Specific Training Clips

Rio Tinto Introduction and Dashboard Clip

Rio Tinto Purchase Order Review

Rio Tinto Order Confirmation

Rio Tinto Ship Notice and Goods Received Notice

Rio Tinto Invoicing

Rio Tinto Credit and Remittance


Standard Account Information

Access to Standard Account Support.

Rio Tinto Standard Account Supplier Summit

Standard Account Welcome Page

Self-Help Portal

Supplier Info Pack

Functional Training Video


Training Guides

Learn how to transact with Rio Tinto.

Rio Tinto Invoice Guide

Rio Tinto Service Order Guide

Rio Tinto Order Processing Guide

Rio Tinto Material and Purchase Order Guide

Rio Tinto Training Sheet (Standard Invoice)

Rio Tinto Unplanned Service Order Guide

Rio Tinto Planned Service Order Guide



Rio Tinto Catalog & integration Material 

Rio Tinto PunchOut Catalog Template

Rio Tinto Catalog Unit of Measure Listings

Rio Tinto Catalog Commodity Codes

Rio Tinto Static Catalog Guide

Rio Tinto Static Catalog Template

Rio Tinto Integrated Seller Transaction Guideline



Support Methods for Getting Your Specific Questions Answered:

  • My account is not working properly and I have a technical issue: Contact the SAP Business Network Support Team by clicking on the question mark in the upper right-hand corner of your account then Support to submit a Case to Support. Be as clear as possible in your communication and provide any screenshots to expedite your request.
  • Accessing Support

    • To access the Help Centre and Customer Support Select Help Centre from either the Supplier Login Screen or from the Dashboard/Homepage from within the SAP Business Network.

    Types of Support Available

    • Search for Generic Online Help
    • Guided Help
    • Online Chat
    • Live Webcasts
    Support Centre Options based on your account type
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