FAQ KB0395893
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Why do I receive the Error: "System does not support unit of measure while creating an RFQ"?
Question

Why do I receive the error message System does not support unit of measure XXX while creating an RFQ(Request for Quotation)?

Answer

User might have passed a Unit Of Measure (UoM) which does not exist in SAP Ariba.

Example: If the user passes PCE as UoM (<UnitOfMeasure>PCE</UnitOfMeasure>) in Commerce eXtensible Markup Language (cXML)), and if PCE does not exist in SAP Ariba, the system produces an error in SAP Business Network for the respective RFQ.

To resolve this issue, user needs to either send the correct UoM that exists in Ariba or import the new UoM that is currently unavailable in Ariba by following the below steps:

  1. Go to Manage > Administration.
  2. Data Import/Export > Import Units Of Measure task.
  3. Add the required UoM in the list.
Additional Information

The error looks as follows:

<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE cXML SYSTEM "http://xml.cxml.org/schemas/cXML/1.2.032/Quote.dtd">
<!-- class: ariba.cxml.Component -->

<cXML timestamp="2017-02-15T21:53:08-08:00" payloadID="TestPayLoad" xml:lang="en-US" version="1.2.032">

<Response>
<Status xml:lang="en" text="Bad Request" code="400">System does not support unit of measure PCE</Status>
</Response>
</cXML>


Applies To

Strategic Sourcing > Sourcing Events
Strategic Sourcing > Strategic Sourcing - Supplier Status In Event

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