FAQ 169352
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How do I contact my customer as a Standard account user?
Question

How do I contact my customer if I have a Standard account?

Answer

To contact your customer:

  1. Locate the original purchase order notification.
  2. If the custom content section provides contacts, use them to contact your customer.
  3. Otherwise, you can click the link for your customer's email address in the From section of the purchase order details, which opens a new email message populated with your customer's email address.

Your customer is responsible for following up with you.

Your customer can help you with questions or issues related to:

Additional Information

This article applies to Standard accounts only. If you are unsure of your account type, it appears in the upper-left part of the application after you have logged in.


Applies To

Ariba Network

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