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Support Note KB0395394
Unable to Create New Private Supplier error while using Quick Enablement
Issue
The error: Unable to Create New Private Supplier shows up when using Quick Enablement.
Resolution
Add the correspondent element to the cXML, which includes the supplier routing configuration:
<Header>
<From>
<Credential domain="NetworkID">
<Identity>AN20000000123</Identity> <!-- ID of buyer -->
</Credential>
</From>
<To>
<Credential domain="PrivateId">
<Identity>SupplierABC</Identity> <!-- ID of new supplier-->
</Credential>
<Correspondent preferredLanguage="en-US">
<Contact role="correspondent">
<Name xml:lang="en">SupplierName</Name>
<Email name="routing">enterEmailAddress</Email>
</Contact>
</Correspondent>
</To>
Cause
When using Quick Enablement flow for suppliers who are not registered, SAP Business Network tries to create a new vendor when it receives the document. However, the cXML is missing the correspondent element that contains the routing method for the order. Without the routing method, AN will not know where to route the Purchase Order (PO), hence failing to create a new private supplier.
Additional Information
Review the cXML Solutions Guide.
Applies To
SAP Business Network for Procurement & Supply Chain