Support Note KB0394692
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Invoice Unmatched exception present on IR when correct PO information is provided on the invoice
Symptom

An Invoice Reconciliation (IR) document has an Invoice Unmatched exception, even though the Purchase Order (PO) is provided correctly on the associated invoice document.


Cause

ANID is maintained on the wrong supplier or supplier location record in the SAP Ariba Invoicing solution.


Resolution

First, ensure that the supplier and supplier location match on the PO and invoice.
You can check the invoice cXML directly in your buyer SAP Business Network account, and check the <From> credentials in the invoice and ensure they match the <To> credentials on the PO.
Specifically, the vendor ID and the SAP Business Network ID (ANID), if present, must match.

If they do not, and the invoice is an ICS invoice, reach out to your supplier to ensure that they send the correct data.

If the invoice is an online invoice, ensure the following:



Applies To

Invoicing > Invoice Reconciliation

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