FAQ 154044
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How do I delete a user from my account?
Question

How do I delete a user from my account?

Answer

To delete a user on your account, you must follow the below steps:

  1. Sign in to the Ariba Network as the account administrator.
  2. In the upper-right corner, click [user initials] > Settings > Users.
  3. Click Manage Users.
  4. To the right of the user, click Actions > Delete.
  5. The following error will occur if the Retention Period is not configured yet in the account
    • "No retention period has been configured for this user. Add a retention period for this user in the Manage User Deletion tab and try again."
  6. Click Manage User Deletion.
  7. Click on Update Retention Period > Enter a retention period between 1 and 999 in the Retention period in months box, click on Save
    • The data of all revoked users in your organization will be retained for a period that you configure here.
  8. Repeat the steps 3 & 4 above.
  9. On the Confirm Deletion message, click OK.
Additional Information

Before you delete the user, confirm that there are no active Ariba Sourcing events linked to that user.

A new feature released on Feb 18, 2202 (REGAN-5265) requires configuring Retention Period when deleting a sub-user from Ariba Network. 

Configuring retention period and managing deletion of revoked users in Ariba Network


Applies To

SAP Ariba Sourcing
SAP Ariba Supply Chain Collaboration
SAP Business Network

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