FAQ KB0394250
Email
How do I add a new customer?
Symptom

How do I add a new customer? How do I establish a trading relationship?


Resolution

To add a new customer, provide them with your Ariba Network (ANID) number. With your ANID, your customer can add your company as a supplier.

You will not be able to invoice a customer or complete other related actions until you establish a trading relationship with them. After you establish the relationship, you will have access to the Orders, Invoices, and Workbench tabs and can create invoices against purchase orders that your customer sends to your account.

Additional Information

Prior to establishing a trading relationship on the Ariba Network, SAP Ariba cannot provide customer contact details.



Applies To

Ariba Network

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