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FAQ KB0394177
Why did I receive an enablement task email for a customer I don't work with?
Question
Why did I receive an enablement task email for a customer I don't work with?
Answer
The customer is requesting that you respond to the email invitation to join the SAP Business Network.
This email invitation typically explains that the customer is switching to electronic invoicing. The invitation link lets you create a new SAP Business Network account or use an existing account. Only an account administrator can use an existing account to set up additional trading relationships.
Additional Information
The following is an example of an enablement task email notification:
{Your Customer} has migrated to the SAP Business Network platform for electronic transaction processing. As part of this migration, {Your Customer} encourages you to continue your trading relationship with them using the SAP Business Network. You can either create a new account or use a pre-existing account to establish the trading relationship with {Your Customer}.
To begin transacting on the SAP Business Network, all you need is an Internet browser. For other instructions, see the ACTION REQUIRED section in this message.
If this invitation did not reach the appropriate person in your organization, please forward as needed.
ACTION REQUIRED
If you are the account administrator or if you want to register a new account on the SAP Business Network, proceed to click the following link. Registering and/or setting up the trading relationship with {Your Customer} takes only a few minutes. There is no charge to register, and basic membership is free. Potential fees may apply based on transaction volumes.
Click here to proceed
(This will inform us that you have started the activation process)
NOTES:
1) This invitation link allows you to create a new SAP Business Network account or use an existing account. Only an SAP Business Network account administrator can use an existing account to set up additional trading relationships.
2) Only basic company information is needed to set up an account.
3) Take advantage of the On-Demand training and knowledge content on http://supplier.ariba.com/help to help you get started.
For any additional questions or further assistance, please contact SAP Support.
Sincerely,
The SAP Business Network Team
https://discovery.ariba.com
Applies To
SAP Business Network for Procurement & Supply Chain