How are Transaction Service fees capped on Business Network?

Fees for Transaction Service are capped at $20,000 USD per year, per customer relationship. If you have multiple high-volume customers that all reach the fee-cap level, you pay $20,000 USD per year in fees for each customer that you have. 

For international customers, a Subscription Overview for your region is available on our website.

If you are currently enrolled in multi-org billing:

• Fee caps are considered across the parent and all child accounts as if it were one relationship.
  
  Example: If the parent account caps with Customer A at $20K and two of its child accounts also cap at $20K with Customer A, Ariba credits the two child accounts in full since the parent is already capped. 
  
  
• Once you are set up as a multi-org account, you are assigned an Ariba specialist who manages fee caps for you. You no longer receive automated notices—all billing correspondence is with your assigned specialist.

For additional information you can also check our Portal where you will find information about Ariba, Billing, and helpful articles explaining how to manage your Ariba Account.

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