FAQ KB0393825
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Why am I unable to find a catalog?
Question

Why am I unable to find a catalog?

Answer

If Ariba manages all of your catalogs (the Application.Catalog.FullyCustomerAdministered parameter is set to No), or if Ariba manages that particular catalog (the Allow Customer to Administer setting in the catalog file is set to No), the catalog does not appear in the Catalog Manager > Catalogs section.

If your company wants to self-manage all catalogs, one of your company's Designated Support Contacts must create a Case with Ariba Customer Support to request a change to the aforementioned parameter.

Additional Information

To confirm the setting of Allow Customer to Administer on a catalog, take the following steps:

  1. Click Manage > Core Administration > Catalog Manager > Catalogs.
  2. If you can see the catalog, click the Catalog Subscription Name.
  3. Click the active version of the catalog.
  4. Click the Summary button.
  5. Check if Allow Customer to Administer is set to Yes.

Applies To

Catalog Management > Catalog Search

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