Support Note KB0393736
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Catalog import fails due to a unit of measure issue despite valid mapping
Issue

Catalog import fails due to a unit of measure issue despite valid mapping.

Resolution

To resolve the issue, you must replace the mapping using "kit" in lowercase characters with "KIT" in uppercase characters. This correction to the mapping lets you load the catalog without errors. When you create the UOM mapping in all uppercase letters (KIT), you can load the catalog using all lowercase, all uppercase, or a mix.

The mapping for "KIT" will be associated to catalogs loaded with values of:

Cause

A catalog might fail to import when a UOM mapping uses lowercase values in the UnitOfMeasureMap.csv file. The UnitOfMeasureMap.csv file lookup run by your site does not recognize mappings in lowercase characters.

If you attempt to load a Catalog Interchange Format (CIF) file with items that are assigned UOM UniqueName values that do not exist in your site, such as "kit" or "doz", you receive error Error: Unit of Measure value is(UN:kit)is invalid.

Additional Information

Incorrect example of lowercase mapping:

"UTF-8"
Comment,Value,Key,Preferred
"KIT","KT","kit","Yes"

Correct example of uppercase mapping:

"UTF-8"
Comment,Value,Key,Preferred
"KIT","KT","KIT","Yes"


Applies To

Catalog Management
Catalog Management > Catalog kits
Core Procurement > Core Administration > Units of measure (UOM)

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