FAQ 138965
Email
Error: "User already exists. Please enter a different username." while registering
Question

What should I do if I receive the error message User already exists. Please enter a different username.? Can I still register if I see a message stating that my username is currently in use?

Answer

You are receiving this message because the username you are entering is already associated with an Ariba Network, Ariba Discovery, or Ariba Sourcing supplier account. You will still be able to register a new user account, but the new username will need to be unique to satisfy Ariba system requirements.

SAP Ariba requires that all usernames be formatted like an email address, but they do not have to be a valid email address. For example, if your username of example@ariba.com was not accepted, you can try using example1@ariba.com.

Additional Information

If you would like to access an account that already exists, go to the Supplier Login page and click Password.


Applies To

SAP Ariba Contracts
SAP Ariba Discovery
SAP Ariba Sourcing
SAP Business Network

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