Why can't a new user access the Orders, Invoices, or Workbench tabs?

1. In the upper-right corner of the application, click [user initials] > Settings and select Users.
2. Under the Manage Roles tab, click .
3. Enter a Name for the role.
4. To view all permissions, select Show me all available permissions.
5. Select the appropriate permissions using the check boxes.
6. Click Save.

If the user who cannot see the Orders, Invoices, or Workbench tabs but does already have a Role assigned to them, you can edit the permissions using these steps:

1. On the Users page, under the Manage Roles tab, click the name of the role you'd like to edit. You can see which users are assigned this role to the right of the role name.
2. To view all permissions, select Show me all available permissions.
3. Add or remove permissions by selecting the box to the left of each permission.
4. Click Save.

Please also confirm the SAP Business Network Discovery Contact & Limited Access roles are not enabled for the user by following the steps below:

1. Under the Manage Users tab, click Actions > Edit for the desired user.
2. Unselect the following 2 roles, click Save.
   • This user is the SAP Business Network Discovery Contact
   • Limited access

Your user will be able to access the Orders, Invoices, or Workbench tabs the next time they log in.

Only the administrator can manage other users and permissions.

SAP Business Network for Procurement & Supply Chain > Administration (Buyer & Supplier Account Administration)