How do I edit and resubmit an invoice that I have sent?

If you need to change information on an invoice that is already submitted, the invoice must have a status of Failed or Rejected.

To update the invoice details and resubmit the invoice:

1. Click Workbench > Rejected Invoices.
2. Click the invoice number you want to edit 
3. On the invoice details page, click Edit & Resubmit to edit the invoice.

If the invoice is not in Failed or Rejected status, you can do one of the following:

• Cancel the invoice and create a new invoice with the correct information. Check your customer's invoicing rules to see if this is allowed.
• Ask your customer to manually reject the invoice. This lets you edit and resubmit the invoice.

Contact your customer if the purchase order contains incorrect information.

The edited invoice contains the same invoice number and invoice date by default. If permitted by your customer's invoicing rules you can reuse the original invoice number. Otherwise, you need to make the invoice number unique.

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