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FAQ KB0393121
How do I calculate the date of escalation for an approvable document?
Question
How do I calculate the date of escalation for an approvable document?
Answer
Use the following equation to calculate the escalation for an approvable:
Escalation date = Activation date of the approver + Escalation period in days + Additional factors
The following table provides more information about each of these components:
| Component | Description |
| Activation date of the approver | Either the submission date of the approvable (only for the first approver) or the date that the previous approver approved the document. |
| Escalation period in days | This represents the number of days your organization allows approvers to review an approvable document before escalating the approval to their supervisor. You can configure different escalation rules for each document type or use the same escalation period for all approvable types. |
| Additional factors | The Application.Base.SkipWeekendsAndHolidays parameter controls whether the system counts weekends and holidays as business days. The Application.Base.CompanyHolidays parameter controls which days your site recognizes as company holidays. |
Additional Information
The following example illustrates how to calculate the escalation date for an approvable document.
- Activation date of the approver: Tuesday, March 20
- Escalation period in days: 14 Days
- Other factors: The calculation skips holidays and weekends. There are no holidays during this timeframe.
| Day of the Week | Date | Day Count | Action |
| Tuesday | 3/20 | 0 | Submitted |
| Wednesday | 3/21 | 1 | |
| Thursday | 3/22 | 2 | |
| Friday | 3/23 | 3 | |
| Saturday | 3/24 | - | |
| Sunday | 3/25 | - | |
| Monday | 3/26 | 4 | |
| Tuesday | 3/27 | 5 | |
| Wednesday | 3/28 | 6 | |
| Thursday | 3/29 | 7 | |
| Friday | 3/30 | 8 | |
| Saturday | 3/31 | - | |
| Sunday | 4/1 | - | |
| Monday | 4/2 | 9 | |
| Tuesday | 4/3 | 10 | |
| Wednesday | 4/4 | 11 | |
| Thursday | 4/5 | 12 | |
| Friday | 4/6 | 13 | |
| Saturday | 4/7 | - | |
| Sunday | 4/8 | - | |
| Monday | 4/9 | 14 | |
| Tuesday | 4/10 | Escalation after 14th day |
Applies To
Core Procurement > Core Administration > Approval Flows
Core Procurement > Core Administration > Escalations and Auto-Withdrawals
Invoicing