Why do the listed ARIBA internal administration user IDs appear in the system?

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FAQ KB0393018

Symptom

Why do the following User Ids exists in the system? Can these User Ids be deactivated?

Application User ID
ariba_support_buyer
**aribaguestsystem
aribasystem
benchmarkreportanalyst
customer_success
customersupportadmin
**default_owner
GSOCatalogManagementAdmin
GSOCategoryProcurementAdmin
GSOOnDemandDeliveryAdmin
GSOSupplierManagementAdmin
GSOTSCSub-contractAdmin
SourcingSupportDeskAdmin
Supplier Collaboration User
Supplier Invoice Entry User
Supplier Manage Order User

Resolution

The listed user Ids are out-of-the-box accounts of the SAP Ariba system, used by default, to help the administer and monitor customer sites. All of the listed groups must remain active. Please, do not attempt to deactivate them.

Note, there are no password credentials for these system default users and customers cannot access any of these profiles.

Aribaguestsystem

Specifies the guest user account, used during a supplier user's self-registration and password recovery. Guest users have a limited view of the user interface. They cannot see the Command Bar, Home button, or Logout button.

Aribasystem

Used as a default user in situations where there should be a user specified yet the Ariba system cannot confirm the real value. This name is used in the following situations:

In the Site Manager > Audit Log, as the real/effective user for external integration or replication events
In approval rules, when there is an error. The aribasystem user must approve any requisition.
As the default preparer or requester when none can be found. (This can be overridden at the partition level if different aribasystemusers are required for different partitions.)

1. GSOCatalogManagementAdmin
2. GSOCategoryProcurementAdmin
3. GSOOnDemandDelivery Admin
4. GSOSupplierManagement Admin
5. GSOTSCSub-contract Admin

These are reserved for the Customer Management Organization (CMO) team as they deploy. They use these accounts for development/customization purposes for the customer realm.

CustomerSupportAdmin

SAP Ariba Support teams use the customersupportadmin account to access all realms within our cloud solution. This advanced administrative system access is granted to SAP authorized members so they may support the system data centers and all subsequent realms within.

Applies To

Core Procurement > Core Administration > Core Administration User Management