FAQ KB0392963
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How to to set up a new custom group with users?
Symptom

Need to create a custom group in my site and assign users to it.


Reproducing the Issue
  1. Try to add users to an approval flow but cannot find an appropriate group.

  2. Attempt to assign permissions to users but no suitable group exists.

  3. Need a new group for specific approval processes or reporting purposes.


Resolution

To create a custom group in your site:

  1. Go to User Manager > Groups and click Create Group.

  2. Enter a Unique Name and Group Name.

    • These values can be the same.

    • Unique Name cannot be changed later, but the Group Name can be updated.

    • Use the Unique Name in approver lookup tables in your approval processes.

  3. Add users to the group from the Users tab.

  4. Click Save to create the group.

  5. (Optional) Assign the custom group as a child group to system groups to inherit permissions.


See Also

Must belong to the Customer Administrator or Customer User Admin group to create a custom group.



Applies To

Catalog Management
Core Procurement > Core Administration > Core Administration User Management
Invoicing
Strategic Contracts
Strategic Sourcing
Supplier Information & Performance Management

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