FAQ KB0392773
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How do I cancel a fully approved receipt?
Question

How do I cancel a fully approved receipt?

Answer

While you cannot cancel a fully approved receipt, you can effectively cancel the receiving done on previous receipts by creating a negative receipt against the purchase order (PO). Negative receiving allows you to take corrective action against a previously received (accepted or rejected) PO, received in error.

For example, imagine that a PO has one line item with a quantity of 10, and a receipt accepts a quantity of six against this line item. Afterward, it is discovered that only a quantity of five should be received against the line item. You can submit a negative receipt to correct this mistake.

To complete negative receiving against a partially received PO:

  1. Click Manage > Receive.
  2. Search for the PO against which you would like to create a negative receipt.
  3. Click the hyperlink for this PO number.
  4. Specify the appropriate values in the Accepted and Rejected fields. (For example, if you previously received a quantity of six, but only wanted to receive a quantity of five, specify -1 in the Accepted box.)
  5. Click the Update Totals button to update the total received against the PO to a quantity of five.

To create a negative receipt against a fully received PO:

  1. Click Manage > Receive.
  2. Search for the PO against which you would like to create a negative receipt.
  3. Click the hyperlink for this PO number.
  4. Click the Reopen Order button for this PO.
  5. Specify the appropriate values in the Accepted and Rejected fields. (For example, if you previously received a quantity of ten, but only wanted to receive a quantity of nine, specify -1 in the Accepted box.)
  6. Click the Update Totals button to update the total received to against the PO to a quantity of nine.
Additional Information

For more information about negative receiving, see the Purchasing guide for procurement professionals.


Applies To

Purchasing > Receiving

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