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Why doesn't the "from" name on approval email notifications follow the parameter setting?
If you allow users to approve documents through email, the approval email notification comes from an email address that differs from other site notifications (Email Approval [buyerapproval-prod+companyname@ansmtp.ariba.com], where companyname represents the value from your site URL: http://companyname.procurement.ariba.com).
This occurs because approving documents through email requires a certain email address and certain subject line. This ensures that the approval or denial properly reaches your site and updates the document accordingly.
If you turn off email approval (Application.Base.EmailApprovalEnabled), the "from" field in the email notification keeps the same format as other notifications from your site.
Core Procurement > Core Administration > Approval Email Notifications
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